Have you tried eStatements yet?
The easy way to keep track of your statements.
If you are already an eBanking user:
- You can sign up for eStatements through your browser-based eBanking or the BOD mobile app.
- Browser-Log in, go to Additional Services, and select eStatements.
- Mobile App-Log in, tap More, then select eStatements at the top.
- Browser-Log in, go to Additional Services, and select eStatements.
- The first time you access eStatements, you will be asked to review and accept the Electronic Delivery of Bank Statements Disclosure and Agreement.
- You will have instant access to your last 24 months of statements for each account you see listed under the preferences tab and have selected electronic for delivery.
If you are not an eBanking user: Consider becoming an eBanking user. You would enjoy eStatements and much more!
- Visit our dedicated site for eStatements access at https://estatements.bankofdickson.com/mystatements.
- When you register for direct access eStatements you will need your account information. (Only available for the accounts that you are a primary account holder for.)
- You will need to review and accept the Electronic Delivery of Bank Statements Disclosure and Agreement.
- You will have instant access to your last 24 months of statements for each account you see listed under the preferences tab and have selected electronic for delivery.
*Some restrictions apply. Not all eBanking services are available on every account. Contact us for more information.
Frequently Asked Questions
What is an eStatement?
When you sign up for our eStatements service, you are agreeing to receive an electronic version of your monthly checking or savings account statement via our website instead of a paper statement delivered through the mail.
Will I continue to receive a paper statement?
No. When you sign up for eStatements, you will no longer receive a paper statement. The electronic version of your statement is a complete and official replacement of the paper statement.
Are eStatements available in the mobile app?
Yes, it is available in both IOS and Android devices.
I have more than one account. Do I have to receive them all electronically?
No. You will have the option to choose to receive statements electronically or printed.
When will I receive my eStatement?
You will receive an email notification each month end when your electronic statements are ready, which is typically the 1st or 2nd business day after month end.
Do I have to be an eBanking user to receive eStatements?
No, you do not have to be an eBanking user to receive eStatements. eBanking users will access eStatements through our Browser Banking site. Non-eBanking customers will have a dedicated website solely for viewing eStatements.
How long will my eStatements stay online?
When you enroll for eStatements, you will immediately have access to a rotating 24 months of bank statements. The system updates the statements available to you on a monthly basis.
What if I need help?
eStatement customer support questions will be handled just like eBanking support issues. If you need assistance or have any questions, you can call us at 615-446-3732 and ask for eStatement help, or you can email us at [email protected]
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