What is a digital wallet, and how can I get started with one?
A digital wallet is a system that securely stores payment information using tokenization. You can think of it as having a virtual version of your cards that are available at your fingertip through your smart phone apps. Bank of Dickson’s debit cards can be used in Apple Pay and Google Pay.
Apple Pay
- Download Apple Pay from the App Store.
- Add your personal and payment information (Debit Card), you may be prompted to call the bank for token activation.
- Secure your wallet. Make sure to use biometrics or choose a strong PIN that you can remember easily.
- When paying online look for the Apple Pay option. You will be prompted to confirm the payment by using your security method.
Google Pay
- Download Google Pay/Wallet from the Play Store.
- Add your personal and payment information (Debit Card), you may be prompted to call the bank for token activation.
- Secure your wallet. Make sure to use Biometrics or choose a strong PIN that you can remember easily.
- When paying online look for the Google Pay option. You will be prompted to confirm the payment by using your security method.
Digital Wallet Pros
- Safety: Digital Wallets secure your sensitive information data, making it difficult for fraudsters to breach your account information.
- Convenience: Digital wallets provide you with multiple payment options with a click of a button.
- Don’t worry about leaving your wallet behind again: Digital wallets make it possible to pay as long as you have your phone.
Digital Wallet Cons
- Merchant availability: Digital wallets can only be used if the retailer offers contactless payment methods as an option.
- User frustrations: Sometimes your phone’s stringent biometric ID verification features could slow your payment efforts if it has a difficult time verifying that it is actually you making the payment.
- You need power: If your battery dies, so does your ability to use your digital wallet.
Frequently Asked Questions
- Bank of Dickson uses verification steps that may require you to enter a one-time password that is sent to you when activating your card in a mobile wallet.
- Your virtual cards are covered by the same Bank of Dickson’s Fraud Center.
- Most merchants will not have access to your physical card number; they will receive the unique virtual card number or token associated with your debit card.
Virtual cards are the digital form of your eligible physical debit card. When you add your physical card to a digital wallet, it is stored as a virtual card. It will have a unique virtual card number/token that is only associated with individual digital wallet mobile app.
Call the Bank of Dickson’s eBanking Department and we can manually deactivate the token that was attached to the device.
Erasing the information on your mobile device will have no effect on your physical cards. You can continue to use your cards as you normally would. Erasing your mobile device will delete the virtual cards from your device and they can no longer be used. You can add your debit card back into your chosen wallet at any time.
Time Flies!
Make sure to keep your account beneficiaries and contact information up to date.
Avoid Fees!
Alerts are an easy way to avoid unnecessary fees.