🚫 Avoid:

• Sharing your screen or remote access unless you initiate it.
• Clicking suspicious links or downloading unknown apps.
• Giving out passwords, PINs, or codes.
• Logging into financial accounts while someone is remotely connected.

✅ Do:

• Verify who’s contacting you.
• Use official websites and support channels.
• Keep your security software updated.

🚨Scammers post fake customer service numbers to:

• Gain remote access to your device.
• Steal personal or financial info.
• Install harmful software.

🔒 Protect yourself:

• Only use official websites (these will be at the top of your search page) for support numbers.
• Never allow remote access unless you initiated contact.
• Hang up if pressured or asked for sensitive info.

🛡️ If you’ve been scammed:

1. Disconnect from the internet.
2. Run a full antivirus scan.
3. Change your passwords.
4. Contact your bank and report to authorities.

🔐 Device & account security

• Keep systems and apps updated.
• Use strong, unique passwords.
• Enable two-factor authentication.
• Install trusted antivirus software.

📞 Phone & online safety

• Avoid support numbers from ads or pop-ups.
• Don’t trust unsolicited calls, texts, or emails.
• Hang up if pressured or threatened.

🖥️ Remote access awareness

• Only allow access if you initiated it.
• Be wary of requests to install remote software.
• Don’t log into financial accounts during remote sessions.
• If access was given, disconnect and seek help.

📚 Stay informed

• Learn about common scams (tech support, IRS, romance, etc.).
• Share alerts with friends and family.
• Report scams at reportfraud.ftc.gov